Salary commensurate with education and experience.
UW Medicine's IT Services department is looking for an outstanding End Point Systems Administrator to join the team!
What are we looking for?
Patients Are First focus
Customer service mindset
Interpersonal skills and teamwork
Adaptability and flexibility
What are the perks?
Medical insurance at reasonable rates with TEN plans to choose from!
Dental Insurance at no cost to you OR your dependentsAND we have three plans for you to choose from!
10 paid holidays annually!
1 personal holiday every year!
Generous amounts of vacation and sick leave that you can feel good about taking (more than 5 work weeks in your first year) !
TWO Retirement plans to choose from one even matches 100% of your contributions with immediate vesting!
Voluntary Investment program to save more towards your retirement!
Deferred Compensation program to save even MORE towards your retirement!
Flexible Spending Account...Tax Exempt!
Dependent Care Assistance program!
On-site Childcare Centers!
Long Term Disability insurance!
Life and Accidental Death and Dismemberment insurance!
U-PASS transportation program and discounted parkingPRE-TAX!
Tuition Exemption program at the UW (and other colleges around the state)!
Housing resources and home buying options!
Auto, home, renter, and boat group insurance!
Valuable membership and merchandise discounts!
Federal student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program!
For all of the specific details on these benefits and more, please visit click here.
The End Point Systems Administrator will primarily focus on the centralized administration of tools and technologies resulting in innovative computing solutions used by internal and external technical teams to ensure the efficient delivery of information technology supporting clinical, financial, research, and administrative workflow. Under the general guidance of the End Device Support Manager, this position is responsible for all functions that pertain to centralized/remote management of ~25,000 end points in three separate Active Directory domains automating network management of user data, security and distributed resources.
This position provides customer support to End Device Support Specialists (EDSS) and other end users to ensure a highly available, highly secure, highly reliable, easy to use distributed production computing environment comprised of multiple Active Directory domains. This position supports an environment comprised of a network of distributed hosts, enterprise level servers, departmental servers and client end user devices. This position promotes the implementation of UW Medicine IT Services' strategy, focusing on standard technologies and providing the user community (including remote affiliates) with well-supported services and tools consistent with the standards and guidelines within UW Medicine.
UW Medicine relies on enterprise wide technological solutions and electronic information to enable the quickest and most reliable health care for its customers. These systems must be available on a 24 x 7 basis in order to allow Physicians and Nursing staff access to vital patient information. If the systems are not available the potential for lost revenue and patient life is very real. Not only is the availability of the information but also the security of the information of the highest priority.
Will require the establishment of technical and customer relationships as part of the enterprise Facilities/Clinical Onboarding program: conduct site assessments, determine hardware requirements, procure hardware, coordinate operational resources for hardware configuration and installation, deployment schedule coordination with customers and peer groups, hardware testing and validation.
Active participant in meetings pertaining to project intake, project scoping, facilities planning and environment of care.
Perform necessary change management protocols to facilitate the move of project-related work to operations.
Facilitate cross-team process improvement initiatives, document management, and CMDB.
Enterprise level security patching of all systems supported by EDSS'. Tests all patches to validate that application functionality is not impacted before pushing to the Enterprise.
Troubleshooting and remediation of issues with System Center Configuration Manager, Sophos End Point Security, Active Directory, VSphere, Unidesk, and App-V.
Perform various system administration duties (i.e. vulnerability analysis, firewall management, and group policy management)
Customize/configure, manage, and utilize enterprise level central management tools such as SCCM.
Develop procedures to eliminate or minimize security risks.
Implement, review, audit and remediate Microsoft updates using tools such as SCCM, NexPose and MS Baseline Security Analyzer.
Ensure procedures are followed that ensure the security and integrity of data and software.
Provide consultation to EDSS', IT Services project teams and the general Medical Center user community.
Design, develop and package desktops; provide access to a utility in SCCM that allows EDSS' to install role-based desktop images to physical hardware.
Create, target and deploy complex software packages.
Define/assist architectural changes to Active Directory, SCCM, and various other applications as needed in preparation for staged rollouts of system upgrades.
Design and develop new OS and application suite.
Test/validate all new hardware platforms prior to introduction into the production environment.
Tier 3 on call support.
Virtual desktop design, development and provisioning using VMWare VSphere.
Manage, develop, deploy, and support virtual application environments using App-V.
Manage, develop, deploy, and support virtual desktops using VMware.
Participate in departmental Continuous Quality Improvement projects.
Mentoring and consulting services for internal and external technical teams.
Technical documentation editing and validation.
Desktop Software license monitoring.
Active Directory group management.
Participate in research, planning, evaluation and implementation of UW Medicine technical strategies.
Assist in the planning, design and implementation of business resumption procedures and practices.
Research and analyze capacity planning, system performance, utilization and plan improvement measures.
What you'll bring to the table: (minimum requirements)
Bachelor's degree in Computer Science, Information Technology or related or equivalent combination of education/experience.
2+ years' experience must include the following:
2+ years' experience with systems design, analysis, installation, configuration, maintenance and troubleshooting of workstations, system software, and drivers in support of end user computing devices.
2+ years' experience with systems administration, troubleshooting, maintenance-related programming, and production support.
Demonstrated experience with SCCM Server administration.
Demonstrated experience with virtual end devices and applications with an emphasis on VMware and App-V.
Understanding of Active Directory architecture.
Scripting experience (VBScript and/or ADSI to manage Active Directory).
Demonstrated project management skills.
Experience in supporting the Microsoft suite of application software.
Knowledge of local and wide area networks technologies.
Experience developing and implementing distributed network file sharing and print services.
Demonstrated experience working with hardware and software vendors.
Demonstrated experience supporting systems utilizing SQL, Exchange, Windows Terminal Server.
Experience with large scale, complex systems.
Ideally, you'll also have: (desired skills and experience)
Experience supporting multiple Active Directory domains.
What are some of the other tidbits that you might want to know?
Will be required to participate in the on-call rotation schedule.
Appointment of the successful candidate to this position may be made contingent upon a satisfactory outcome of a criminal conviction history check.
This posting may not include the complete description for the role. For a complete job description, please reference the department's document for this position.
Who are we and what do we do? UW Medicine's mission is to improve the health of the public by advancing medical knowledge, to provide outstanding primary and specialty care to the people of the region, and to prepare tomorrow's physicians, scientists and other health professionals. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
UW Medicine's Information Technology Services (ITS) department is a shared services organization that supports ALL of UW Medicine! UW Medicine is comprised of Harborview Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest. In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children's). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or click here to send an email.
The University of Washington is a leader in environmental stewardship and sustainability, and committed to becoming climate neutral. #monster #dice
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.