The Director of Case Management is responsible for providing and overseeing case management services at Senior Support Services (SSS), which is a day shelter for hungry and homeless elders. The Director supervises at least three staff members, and also supervises interns and volunteers who provide case management services.
SPECIFIC DUTIES AND RESPONSIBILITIES:
Provide comprehensive, individualized case management services for the most abject elders of the Denver Metro area.
Fill out applications on behalf of our clients to obtain for them monthly government benefits income, including but not limited to Aid to the Needy & Disabled, Old Age Pension, Supplemental Security Income, Social Security, veterans’ benefits, and food stamps.
Obtain low-income housing or shelter for our clients.
Serve as an advocate for our clients (e.g. tenant-landlord mediation).
Provide transportation and escort to medical appointments, shopping and errands for our clients.
Supervise three or more full-time employees, interns and volunteers performing case management related duties.
Maintain client case files to document the provision of case management services.
Track the provision of all case management services.
Evaluate our case management program to assess its effectiveness.
Serve as a professional liaison between SSS and service providers, grantor representatives and the general public to help foster positive relationships.
Other duties as assigned.
Bachelor’s or Master’s degree
Experience with homelessness, the impoverished or seniors helpful
Experience in the management of people helpful
Conflict and crisis management skills and experience helpful
Ability to work independently and as a member of a team
Outstanding organizational skills and attention to detail
Strong interpersonal communication skills
Ability to observe and respond to a wide variety of individuals based on their needs, personalities, and unique situations
Driver’s license and automobile
Proficiency with databases, word processing, office machines
Practitioner of tough love
Sense of humor and passion for seniors and the poor
For more information about our organization: www.seniorsupportservices.org
Please do not apply via email, or call. Instead, snail mail your cover letter, resume, and three references by October 6th, 2017 to:
Senior Support Services
846 E 18th Ave
Denver, CO 80218
Additional Salary Information: Plus health insurance