Salary commensurate with education and experience.
UW Medicine's IT Services department is looking for an outstanding REDCap Administrator to join the team! Do you have an affinity for the combo of clinical research and information technology? Do you enjoy helping people in numerous medical disciplines while working on the cutting edge of clinical research IT? Ever heard of REDCap? If so, we'd love to speak with you!
What are we looking for?
Patients Are First focus
Customer service mindset
Interpersonal skills and teamwork
Adaptability and flexibility
What are the perks?
Medical insurance at reasonable rates with TEN plans to choose from!
Dental Insurance at no cost to you OR your dependentsAND we have three plans for you to choose from!
10 paid holidays annually!
1 personal holiday every year!
Generous amounts of vacation and sick leave that you can feel good about taking (more than 5 work weeks in your first year) !
TWO Retirement plans to choose from one even matches 100% of your contributions with immediate vesting!
Voluntary Investment program to save more towards your retirement!
Deferred Compensation program to save even MORE towards your retirement!
Flexible Spending Account...Tax Exempt!
Dependent Care Assistance program!
On-site Childcare Centers!
Long Term Disability insurance!
Life and Accidental Death and Dismemberment insurance!
U-PASS transportation program and discounted parkingPRE-TAX!
Tuition Exemption program at the UW (and other colleges around the state)!
Housing resources and home buying options!
Auto, home, renter, and boat group insurance!
Valuable membership and merchandise discounts!
Federal student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program!
For all of the specific details on these benefits and more, please visit click here.
What will you be doing? In short, you'll be responsible for supporting the Institute for Translational Health Sciences (ITHS) REDCap installation. This entails answering users' questions, troubleshooting issues, maintaining the installation, running training sessions and performing consultations related to the REDCap installation. Additionally, you might be asked to get involved with the global REDCap Consortium, interface with other ITS team members; for example, the Data Warehouse team and Cohort Discovery. You'll also be asked to write some content for the monthly blog post as well as to work with Health Science Librarians in the day to day processing of tickets.
And now for some of the "official" language:
The REDCap Administrator ('Administrator') is responsible for maintaining the Institute of Translational Health Sciences (ITHS) Research Electronic Data Capture (REDCap) installation and supporting its users. ITHS is funded by a Clinical Translational Science Award given to us by the National Institute of Health. It is a collaboration between the University of Washington, Seattle Children's Hospital, and Fred Hutchinson Cancer Research Center. ITHS' core mission is to accelerate research.
REDCap is a secure web application for building and managing online surveys and databases. While REDCap can be used to collect virtually any type of data, it is specifically geared to support online or offline data capture for research studies and operations. Issues can come from a wide array of different disciplines and range from simple how to requests to complex problems like database design, compliance issues, coding errors or survey design. The Administrator will be seen as the face of the REDCap installation.
There are 7,000 active users in the local REDCap installation and we are experience growth of ~100-200 new users monthly. Globally, REDCap ~627,000. REDCap is intuitive for most users; however, there will always be questions about functionality or best practices. Other needs include troubleshooting user issues and safeguarding against inadvertent data loss caused by user error. The Administrator is also responsible for upgrading and maintaining the installation. REDCap is being actively used and relied on by a large number of research projects; there are currently 3,000+ active projects). This position is critical to supporting these projects and their users.
This role requires familiarity with clinical information systems, clinical research environments, survey and database design, and a range of healthcare and clinical data sources. The Administrator will be supporting investigators with various data capture needs; will work within a team responsible for a variety of biomedical informatics services; and will work closely with a team of librarians from the University of Washington Health Sciences Library.
Our REDCap installation is one of the bigger REDCap installations globally and is still growing at a rapid pace. It serves the entire WWAMMI (Washington, Wyoming, Alaska, Montana, Idaho) region. Even though the majority of projects fall in the clinical research domain, there is a significant group of users from other domains (e.g. Marine Biology, Education, Social Work, Engineering, University Administration, Library Sciences, etc.) The goal of the REDCap installation is to provide all researchers with a free research database that wouldn't require programming skills to use.
This position will be exposed to sensitive patient information and must ensure that appropriate business processes and procedures are followed in accordance with local, state, and federal compliance regulations.
End User Support (60%)
Determine feasibility of data migration/integration from legacy systems currently used by end-users (e.g. Medidata Rave, DatStat, custom Access databases, outside custom servers, etc.)
End users will, on occasion, need help in troubleshooting their own code related to the advanced calculations and logic functionality of REDCap.
REDCap's Dynamic SQL function requires an Administrator to be properly implemented; this requires knowledge of SQL and the underlying database structure of REDCap.
Review and properly analyze external module functionality before implementation in the main production installation of REDCap in order to add extra functionality of 3rd party code.
Processing support tickets relating to the normal operation of REDCap. This is done in collaboration with the University of Washington Health Science Library.
Answer end user questions about REDCap functionality.
Troubleshoot issues related to the REDCap installation.
Identify bugs and report them to the REDCap developers.
Document common issues in a knowledge database and write responses that can be utilized by other users.
Run weekly REDCap training sessions ranging from introduction classes to more advanced topics related to REDCap.
Perform the role of Biomedical Informatics Consultant to Researchers needing more help with REDCap besides the normal scope of user support. This includes intake, problem definition, solution design, execution, and delivery of desired deliverables. Some examples include REDCap project design, coding of advanced logic and calculations in REDCap, data migration from other systems (e.g. Excel, Access, etc.), and creation of dynamic SQL fields in REDCap.
Communicate with investigators to determine scope, requirements, deliverables, and timing for consultation.
Analyze, design, develop, and test REDCap projects to support successful capture of data for clinical research projects.
Document technical specifications.
Exercise and adhere to coding standards and development/validation practices to ensure high-quality, maintainable technical deliverables.
Learn and understand the Caradigm Intelligence Platform (our enterprise data warehouse) and Leaf, our cohort discovery tool.
Collaborate with other ITHS services teams (e.g. Research Coordinator Core and the Biostatistics Group).
Provide custom training for end users of projects developed by the REDCap Administrator.
Cross-train other team members in expert skills.
REDCap Consortium Collaboration (5%)
Contribute to the global REDCap consortium in a variety of ways in order to improve the overall REDCap experience for everyone.
What you'll bring to the table: (minimum requirements)
Bachelor's degree in Computer Science or equivalent combination of education/experience.
2+ years experience must include the following:
1+ year end user support in an IT domain.
1+ year of research experience, preferably in the clinical domain.
Knowledge and experience with SQL, HTML, and CSS.
Extensive experience with requirements gathering and analysis, including direct work with end users or customers.
Experience developing, maintaining, and managing IT applications and systems.
Strong understanding of database design.
Strong problem solving and debugging skills.
The successful candidate will also possess:
Experience in working in dynamic, creative teams.
Excellent analytical and problem-solving skills.
Ability to rapidly learn and apply new technologies and skills.
Excellent verbal and written communication skills with the ability to communicate with highly technical and non-technical customers, as well as a broad range of users from Medical Directors and CFOs to Technicians.
Ability to successfully multi-task.
Ideally, you'll also have: (desired skills and experience)
Experience with REDCap; specifically, building REDCap projects, developing REDCap data dictionaries, implementing branching logic and calculations, creating reports and running REDCap projects.
Experience with statistics applications (e.g. SPSS, R, SAS, or STATA).
Knowledge and experience with PHP and Java.
Experience with healthcare and/or clinical data; knowledge of hospital operations and clinical procedures.
Understanding of HIPAA regulations and/or Human Subjects regulations for clinical research.
Experience developing, maintaining, and managing IT applications and systems in a healthcare setting.
Experience with clinical data with regard to its application in medical research.
Experience with medical ontologies (e.g. SnoMed, ICD-9/10, or CPT).
What are some of the other tidbits that you might want to know?
Daily response to customer demands and imposed deadlines is required.
Requires participation in on-call rotation for application/system support.
Requires the ability to travel to off-site locations to meet time-sensitive customer needs, including Harborview Medical Center, University of Washington Medical Center and Seattle Cancer Care Alliance.
Ability to communicate clearly in English, both verbally and in writing.
Appointment to this position will be contingent upon successful completion of criminal background and reference checks.
This advertised job posting may not include the complete official job description for the role.
The application process for UW Medicine positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process (i.e. Work Authorization, Criminal Conviction History, Cover Letter and/or others). Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin applying for a position, all assessments must be completed at that time. Please note that your application shows up in our system as ready to review regardless of whether or not all assessments have been completed. If the assigned Recruiter happens to review applications prior to all of your assessments being completed, there is a chance you could be 'Not Selected' due to an incomplete application. For this reason, we strongly encourage all applicants to ensure there is plenty of time to complete all of the assessments prior to clicking on Apply to this position.
Who are we and what do we do? UW Medicine's mission is to improve the health of the public by advancing medical knowledge, to provide outstanding primary and specialty care to the people of the region, and to prepare tomorrow's physicians, scientists and other health professionals. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
UW Medicine's Information Technology Services (ITS) department is a shared services organization that supports ALL of UW Medicine! UW Medicine is comprised of Harborview Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest. In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children's). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or click here to send an email.
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