International Student Coordinator (Student Services Professional II) - 90% Time Base
Sonoma State University
February 3, 2018
Rohnert Park, California
International Student Coordinator (Student Services Professional II) - 90% Time Base
Sonoma State University
Job ID: 104510 Location: Sonoma State University (Rohnert Park, CA) Full/Part Time: Part Time Regular/Temporary: Regular
Department Name International Services
Salary and Benefits The full time equivalent salary range for this position is $3,935 to $5,595 a month. Starting salary placement depends on qualifications, experience and salary budget, and will not exceed $3,683.70 a month at a 90% time base.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources.
Application Deadline First review of applications will be at 8 am on February 13, 2018. Applications received on or after the first review date may not be considered.
Conditions of Employment This is a part time, exempt position, which will lead toward permanent status following the successful completion of a probationary period.
Responsibilities Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with the Seawolf Commitment, our values include respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
Reporting to and under the general supervision of the Director of International Education, the International Student Coordinator (Coordinator) is responsible for acting as a spokesperson to provide specialized support to international students at Sonoma State University. The incumbent provides application, academic and immigration advising services as well as supporting the students in their adjustment to living and studying in the United States and serves as a liaison between the Center for International Education (CIE) and campus units, such as the Sonoma State American Language Institute, Housing and academic departments. The Coordinator implements orientation, social activities and departure programs designed to enhance the integration and success of the students. The incumbent also assists in the recruitment of new international students. As a Designated School Official (DSO) and Alternate Responsible Officer (ARO), the incumbent is responsible for preparing and tracking immigration documents while insuring adherence to the appropriate government regulations.
Major duties of the position include, but are not limited to, carrying out the following day-to-day assignments without immediate direction: US Immigration and Customs Enforcement (ICE) coordination:
Review and process applications to ensure compliance with ICE, including issuing I-20s, filing reinstatement and reduced course load authorizations, change of status, medical leave and economic hardship employment authorization
Obtain necessary documents and ensure student files are maintained in compliance with ICE regulations
Attend ICE and SEVP training sessions to remain current on all relevant regulations, communicating any changes to department in a timely manner
Develop and maintain current procedures to ensure department compliance
Serve as DSO (Designated Signing Officer) for creation of l-20 documents
Maintain student SEVIS (Student Exchange Visitor Information System) records
Monitor and track student immigration status
Advise prospective and new students of immigration regulations before and after arrival to ensure compliance with ICE regulations
Provide academic advising for students ensuring that students are fully enrolled and meeting class, graduation, and immigration requirements.
Provide on-going information meetings regarding academic requirements, career advising, OPT and CPT opportunities, and cultural issues for international students.
Coordinate and plan programs that support the unique needs of F-1 international students including the development and implementation of retention strategies and student orientation program.
Academic advising for students to ensure they are fully enrolled and meeting immigration requirements
Assist students with class registration procedures
Support students experiencing cross-cultural, family, personal or economic crisis, which may impact academic performance. Help students to access appropriate community services/resources
Monitor and advise students throughout their terms of enrollment
Verify students have appropriate health insurance and assist students with health and insurance issues
Act as liaison between students and ISP Homestay provider, including but not limited to forwarding questions and complaints from families or students to ISP.
Provide additional housing information to students as needed
Assist students with transportation arrangements, making appointments, community interactions, DMV and Social Security issues
Advise students on SSU admission policies and procedures
International Admissions Coordination:
Respond to emails, phone calls and meet with prospective students
Create and maintain a log of all inquiries
Advise students regarding CSU Apply application, graduate program applications, and SSU admissions policies and procedures
Review admissions applications and ensure all necessary documents have been received
Evaluate credentials and determine admissions eligibility
Research educational guidelines to determine equivalency to U.S. high school, college transfer, or university graduate requirements
Verify international colleges and universities are accredited in their own countries
Convert international grading systems
Approve final admission for undergraduate students
Coordinate international student admission process with graduate programs
Communicate with all students to further assist in their admission and decision-making process
Advises faculty and departments on immigration guidelines and policy
Represent SSU at college fairs, high schools, and community colleges
Develop and maintain SSU connections with global organizations in the San Francisco Bay Area to assist with the on-going recruitment of students and scholars
Build network of international partner through outreach via email and research global trends in international education
Develop information materials regarding international student admissions
Social Activities and Events Coordination:
Plan, organize, promote and oversee extracurricular activities for students including, but not limited to, setting up locations and activities, securing transportation and tickets for field trips
Participate in and secure appropriate chaperones for field trips
Plan, organize, and implement orientation program
Plan, organize and promote Conversation Partner program
Coordinate student arrivals and ensure pickups
Center for International Education Office Coordination:
Develop and maintain a system of record keeping and insure that all files are kept securely and comply to all university standards regarding confidentiality
Maintain a positive working relationship with institutional and agent partners
Assist with efforts to build and maintain positive relationships with staff and faculty, campus wide, in order to help establish international student friendly' policy and practice campus wide
Functions as a liaison between students and campus units and departments to expedite resolution of student problems or issues involving international students
Complete all expense reports
Oversee equipment inventory and maintenance
Respond to phone, mail, internet, and walk-in inquiries
Evaluate Center for International Education website for needed updates
Performs other secondary duties as assigned.
Duties take place mostly in an office setting located at Sonoma State University however some responsibilities may require the incumbent to travel within Sonoma and adjacent counties, as well as on occasion internationally to support projects. The normal work schedule is Monday through Friday aligned with regular campus hours. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. Your specific start time is determined by your Appropriate Administrator. Evening and weekend hours may be required and will be specified only by the supervisor to meet operational needs. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. The position may require occasional travel, by automobile and airplane, and the incumbent must be able to work some night and weekend hours with overnight stays.
Qualifications This position requires the equivalent to graduation from a four-year college or university with a degree in International Relations, Counseling or a job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in student services including advising students individually and in groups; experience should give evidence of competence and indicate the potential for further growth. A Master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field is desirable and may be substituted for one year of professional experience. Experience working with international students and student visas and living, studying or traveling abroad preferred.
This position also requires the following knowledge, skills and abilities:
Awareness of international student needs and a commitment to enhancing their educational experiences.
Demonstrated ability to work with and serve individuals of diverse social, economic, international, ethnic, racial and cultural backgrounds as well as those with disabilities.
Knowledge of federal regulations governing nonimmigrant students and scholars in the U.S.
Knowledge of SEVIS F-1 and J-1 visa regulations and systems.
Experience working with international exchange programs, such as Study Abroad, CSU International Programs, and English as a Second Language Programs is preferred.
Ability to represent Sonoma State University to Department of Homeland Security.
Excellent interpersonal and oral and written communication skills, including ability to build and sustain cooperative productive and inclusive working relationships within the University and amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents; to use sensitivity and professionalism to resolve conflicts; to interpret and convey complex academic rules and regulations; and to make presentations to groups of varying sizes.
Ability to sensitively assess context and to consistently respond to others in a positive, supportive and professional manner: ability to adopt approaches and procedures to fit specific situations.
Ability to rapidly acquire knowledge of academic regulations, transfer patterns and operations of higher education institutions as well as the policies, practices and activities of Sonoma State University.
General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management.
Ability to work with colleagues and supervisor(s) with accountability for work results, using good judgment and discretion, creativity, and ingenuity as well as problem-solving and analytical skills.
Ability to provide effective comprehensive advising to students individually and collectively; knowledge of interviewing, counseling and/or mentoring techniques in on academic environment.
Expertise in using Microsoft Office software applications, internet technology and database systems (e.g., PeopleSoft and Excel).
Must be able to accept constructive feedback and work cooperatively in group situations.
Ability to use advanced statistical and research methods to research, collect, compile, analyze and evaluate data, and to generate coherent reports and support decisions affecting the University; attention to detail; excellent time management skills; timely and accurate completion of assignments; initiative to identify and solve problems with sensitivity and tact; proactive and collaborative approach to resolving conflict; flexibility to adapt to changes in the work environment, and to accept criticism and feedback; ability to learn from mistakes; commitment to student recruitment, retention and graduation and to the School of Extended and International Education and University missions.
Qualification Note Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.
Application Process Click the 'Apply Now' to apply to this position. Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process.
Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters)
In your cover letter, please explain what you believe are the biggest challenges in international student advising and admissions and how you might approach these challenges.
2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Other Information Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
Mandated Reporting: This position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
About Sonoma State University Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.
Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.
Located in California's premier wine country one hour north of San Francisco, Sonoma State is a small campus with big ideas. With a tradition of promoting intellectual and personal growth, leadership opportunities and technological proficiency, SSU offers its students a friendly, safe and informal atmosphere on a beautiful campus setting. Currently, campus housing accommodates students in both apartment and residential suite style facilities. While SSU generally accepts all qualified students who apply from high schools in its service area, 80 percent of the freshmen and 55 percent of the junior transfer students come from outside the North Bay region. With almost half of its student body living on campus, it is one of the most residential campuses within the system.