UW Medicine's IT Services department is looking for an outstanding UNIX Systems Administrator to join the team!
What are we looking for?
Patients Are First focus
Customer service mindset
Interpersonal skills and teamwork
Adaptability and flexibility
What are the perks?
Medical insurance at reasonable rates with TEN plans to choose from!
Dental Insurance at no cost to you OR your dependents...AND we have three plans for you to choose from!
10 paid holidays annually!
1 personal holiday every year!
Generous amounts of vacation and sick leave that you can feel good about taking (more than 5 work weeks in your first year) !
TWO Retirement plans to choose from – one even matches 100% of your contributions with immediate vesting!
Voluntary Investment program to save more towards your retirement!
Deferred Compensation program to save even MORE towards your retirement!
Flexible Spending Account...Tax Exempt!
Dependent Care Assistance program!
On-site Childcare Centers!
Long Term Disability insurance!
Life and Accidental Death and Dismemberment insurance!
U-PASS transportation program and discounted parking...PRE-TAX!
Tuition Exemption program – at the UW (and other colleges around the state)!
Housing resources and home buying options!
Auto, home, renter, and boat group insurance!
Valuable membership and merchandise discounts!
Federal student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program!
For all of the specific details on these benefits and more, please visit click here.
Technical Services and Operations (TSO) is a team within IT Services which provides infrastructure services and assists in the implementation and maintenance of servers, storage, databases and infrastructure related software. As a UNIX Systems Administrator in IT Services, the incumbent is responsible for the primary support of enterprise servers at UW Medicine. This may include many environments within a system including production, development, testing and training environments. Responsibilities include operational, technical and administrative elements that ensure the availability, reliability, security and performance of the servers necessary to support the needs of the business. It is also the responsibility of the UNIX Systems Administrator to maintain a high level of technical competency, provide documentation, be a team participant, contribute effectively to projects and conduct him/herself in a professional manner.
This position will work closely with other technical staff, project customers, project managers, and business owners on a frequent basis. Regular status reporting will be required.
The TSO infrastructure is a complex system of production and non-production environments supporting multiple applications. The UNIX System Administrator needs to understand the dependencies on University of Washington and IT Services computing infrastructure which includes network, security and data center configurations in a very large computing environment. This requires the administrator to be an expert on appropriate components and have a thorough understanding of the function of all the components and how they interface with the end user, if applicable. The UW Medicine application infrastructure is a highly complex set of applications performing significant functions for practitioners and support personnel. The TSO supported systems integrate deeply with many other applications and the knowledge of how these applications are interfaced and the impact of such interfaces needs to be understood so the impact of configuration changes or design of new components is known.
UW Medicine relies on enterprise wide technological solutions and electronic information to enable the quickest and most reliable health care for its customers. These systems must be available on a 24 x 7 basis in order to allow Physicians and Nursing staff access to vital patient information. If the systems are not available the potential for lost revenue and patient life is very real. The availability and security of the information is of the highest priority.
Enterprise System(s) Support (70%)
Administer large systems supporting clinical, financial and administrative applications which, in turn, support patient care. Take assignment of systems and be accountable for the overall health of those systems.
Design, document, analyze, build and test system functionality as governed by application team (and end user) functional requirements or operational (or service) level agreements.
Design and document standard maintenance and operational procedures. Monitor those procedures to verify they are performed regularly. Plan, develop and monitor the security and availability of the system.
Based on user requirements, design and monitor the performance of the server environment. Take corrective action to ensure appropriate service levels.
Plan, implement and test the recoverability of the system. Ensure high levels of availability.
Maintain high technical literacy for the functions the incumbent is responsible for, including (but not limited to) operating system technologies and administration, clustered systems, virtual systems, storage, performance and troubleshooting.
Maintain (create, update and communicate) documentation on system configuration to other administrators. Train others where needed.
Maintain (create, update and communicate) architectural documentation.
Maintain up to date documentation on support and operational procedures. Ensure operational procedures are followed.
Plan for and assist in developing business resumption procedures and practices.
Work with hardware and operating system vendors to provide excellent incident remediation.
Report regularly operational metrics as required. Analyze trends.
Prepare and execute maintenance plans.
Assist as a backup to other systems to ensure continuous coverage of support.
Participate in on-call rotations.
Provide Technical Expertise and Assistance (10%)
Participate in technical planning as a with project managers, architects or as needed.
Participate in required program meetings and weekly planning meetings. May be asked to participate in other meetings as required.
Participate in troubleshooting exercises or on incident teams. Interact with a group of peers to resolve urgent issues.
Participate on Project Teams (10%)
Provide assistance for larger projects.
Document problems and issues as required.
Document project time if required.
Provide Other Administrative Support (10%)
Provide cost estimates for budgeting and project purposes.
Provide regular status updates for work being performed.
Produce specifications and quotations for needed purchases as required.
Complete required training.
Communicate effectively to team members, project managers, supervisor and other leadership as required.
Participate and provide support for enterprise processes, such as change control, security certification, architectural review and production readiness assessments.
Manage time well. Prioritize competing tasks.
What you'll bring to the table: (minimum requirements)
Bachelor's degree in Computer Science, Business Administration, Mathematics, or Engineering or equivalent combination of education/experience.
7+ years' experience must include the following:
7+ years' experience administering Unix/Linux based platforms.
4+ years' primary system administration on large UNIX/Linux systems of a business critical nature.
3+ year with enterprise database systems, including supporting installs of enterprise databases and providing operational system support for enterprise databases.
3+ year writing administrative tools with a scripting language such as Bash, Korn or PERL.
3+ year managing virtualized servers (VMware).
3+ year supporting Apache and secure web services.
3+ year with enterprise mail (Postfix/Sendmail) and distributed printing services.
The successful candidate will also have:
Strong interpersonal skills including facilitation, effective meeting management and agenda development
Strong written and verbal communication skills with the ability to work and interact with personnel with varying levels of technical background.
Attention to detail, ability to work with business and technical team-members in a dynamic environment.
Ideally, you'll also have: (desired skills and experience)
Experience with large academic health care enterprise projects or operations.
Experience administering a clustered, or otherwise highly available, environment.
Experience administering Red Hat Linux operating system.
Experience administering IBM AIX based operating systems.
Experience administering enterprise storage, including SAN, NAS, virtualization and large storage components.
Certifications supporting required or desired qualifications.
What are some of the other tidbits that you might want to know?
This position requires personal transportation as UW Medicine, its clinical facilities and its IT resources are located throughout sites in the Seattle metropolitan area.
The incumbent in this position is expected to work normal daytime hours and be available for call on a 24x7 basis as needed.
Significant off-hours and weekends may be needed to resolve problems and to support implementation and maintenance activities.
The ability to lift and transport equipment up to 40 lbs is required.
Ability to communicate clearly in English, both verbally and in writing.
Appointment to this position will be contingent upon successful completion of criminal background and reference checks.
This advertised job posting may not include the complete official job description for the role.
The application process for UW Medicine positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process (i.e. Work Authorization, Criminal Conviction History, Cover Letter and/or others). Any assessments that you need to complete will appear on your screen as soon as you select
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.