MORE ABOUT THIS JOB SERVICES Consisting of Corporate Services and Real Estate (CSRE) and the Office of Global Security (OGS), our teams drive productivity and enable the firm's flow of business while ensuring its safety and security. CSRE acquires, develops and manages the firm's global real estate portfolio and delivers innovative market development, document management and hospitality related services to internal partners in the firm. CSRE's vision is to provide the world's best workplace to the people of Goldman Sachs. OGS's mission is to protect the firm's people, assets, and reputation and in doing so provides people protection, physical security, fire safety and crisis management. We look for achievement-oriented, creative individuals who perform at their best in a diverse team environment and are motivated by tangible results.
RESPONSIBILITIES AND QUALIFICATIONS Corporate Services and Real Estate The Goldman Sachs Group is a bank holding company and a leading global investment banking, securities and investment management firm. Goldman Sachs provides a wide range of services worldwide to a substantial and diversified client base that includes corporations, financial institutions, governments and high net worth individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Hong Kong and other major financial centres around the world.
Corporate Services and Real Estate (CSRE) acquires, develops and manages the firm's global real estate portfolio and delivers innovative and commercially managed market development, document management and hospitality related services.
Business Services delivers high-quality, commercially managed services to internal partners throughout the firm.
Real Estate plans, builds and operates the firm's facilities worldwide, and is critical to ensuring that our core businesses operate efficiently 24 hours a day, 7 days a week.
Finance, comprised of regionally based teams and a central hub in Bangalore, India, provides financial analysis, decision support, procurement, contract administration and reporting for all initiatives within the Services Division and for business partners across the firm.
Vendor Management Office ensures that the firm has established and is consistently applying a structured global framework to effectively manage vendor risk.
Administration, Communications, and Environment and Social Governance oversee organizational development, internal and client communications and environmental, social and governance commitments.
Position Summary An associate in the Hospitality Operations team is a member of a global team with management responsibility for delivering excellence across the associated Hospitality verticals of Food Services, Reception, Conferencing and Event Management for Goldman Sachs in India, with a primary focus on Bengaluru.
Core focus: Takes Ownership and Accountability for activity within all Hospitality verticals i.e. Food Services, Reception, Conferencing and Event Management
Support the business manager in development of the Bengaluru Hospitality, document management, travel & ground transportation strategies in line with regional and global directions, to ensure the effective delivery of the various services to meet our future business requirements
Build strong working relationships, and engage with all stakeholders to drive the business strategy at a macro level. Ensure strategic alignment with counterparts within regions
Client focus, managing and exceeding expectations by continuously enhancing service levels
Refine processes, formulate standard operating procedures and carry out periodic assessment, review and improvements
Review daily operations data and drive interpretation and analysis with the team
Risk management and control through audits, compliance and other governance initiatives
Budgeting, expense management and financial due diligence
Ensure commercial effectiveness by optimizing resources, reducing wastage, cost avoidance and ensuring invoicing to the Firm is accurate
Proactively liaise with internal stakeholders to advance commercial and operational objectives and efficiency
Present sound, persuasive rationale for ideas or opinions. Take a position on issues and influence others' opinions with persuasive recommendations
Drive annual business goals of Hospitality Operations and achieve individual objectives along the way
Minimum 7 years of experience in Hospitality Operations management in a fast-paced corporate organization, preferably hotels. Experience in managing large-scale conferences a definite advantage
Personal integrity, initiative, leadership qualities and the ability to work as part of a team in an environment that demands excellence, time and energy
Effective role model/strong leadership skills
Proven ability to develop credibility with clients and to build and maintain relationships
Strong written and spoken communication skills
Strong organizational skills with the ability to manage multiple responsibilities while maintaining high quality standards
Ability to adapt style as the situation requires and remain flexible
Strong negotiating/commercial skills
ABOUT GOLDMAN SACHS The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.