The Bilingual Advocacy Specialist (Spanish) is responsible for understanding the medical and judicial process associated with sexual abuse and assault, and ensuring quality advocacy and crisis intervention services for Zacharias Sexual Abuse Center clients. This position also supports the Advocacy program staff, interns, and volunteers.
The following is a list of duties, which are considered essential functions of this job. This list is not exhaustive, as all positions at Zacharias Sexual Abuse Center are dynamic. This is consistent with our need to be flexible and responsive to the needs of our clients, donors, volunteers, etc. The employee who occupies this position is expected to assume any/all duties assigned by management, irrespective of whether such duties are specifically included in this list. While an effort is made to thoroughly describe the customary manner in which this job is performed, reasonable accommodations will be made for qualified individuals with disabilities who may not be able to this job in the manner indicated.
Specific Responsibilities include:
Ensure coverage for the following 24-hour Zacharias Sexual Abuse Center programs and confidential services: Support Line, Medical Advocacy, and Legal/Criminal Justice Advocacy, and work with volunteers and interns to provide support and full coverage.
Share responsibility for the 24/7 backup support with the Advocacy team for the Legal/Criminal Justice Advocacy, Medical Advocacy and Support Line programs. Provide direct service through Support Line, Medical, Legal, and in-person crisis intervention in cooperation with other staff.
Ensure that survivors of sexual violence involved in the legal/criminal justice system are receiving quality legal advocacy and information pertinent to their case in accordance with Illinois Coalition Against Sexual Assault (ICASA) standards and guidelines.
Establish and maintain positive networks and working relationships with medical personnel at all area hospitals, Fire and Rescue, the States Attorney’s Office, Children’s Advocacy Center, law enforcement, LCHD, and all other relevant public health departments.
Take part in area SART/Sexual Assault Coordinating Council and subcommittees as directed by supervisor. Work closely with area SANE, collaborate in training, provide ZCenter orientation, build relationships and maintain standards for client centered care.
Provide professional trainings to area hospitals and Fire and Rescue personnel to reflect best practices and to remain in compliance with stated ICASA goals, SASETA, and the Lake County Protocols.
Provide professional trainings, in partnership with the States Attorney’s Office, to police and court personnel to reflect best practices and to remain in compliance with stated ICASA goals and the Lake County Protocol, to ensure sensitive treatment and proper investigation of reported sexual assault cases.
Participate in ICASA subcommittees and regional meetings as assigned.
Maintain quality of service standards through strong communication, careful supervision, and ongoing evaluation of all Medical, Support Line, and Legal/Criminal Justice Advocacy volunteers and program interns.
Responsible for all monthly Medical, Support Line, and Legal/Criminal Justice Advocacy and crisis intervention data collection.
Responsible for upkeep of records and documentation including maintaining, updating, and reporting advocacy-related databases and statistics.
Maintain Advocacy on-call schedules on volunteer databases and answering service platforms.
Participate in providing the 40-hour new volunteer/staff trainings three-four times per year.
Provide public education and community outreach in English and Spanish as needed.
Participate with the Community Services Team in the monthly volunteer meetings.
Contribute to the research, development, and production of the monthly Volunteer Newsletter.
Support the Marketing and Development team as needed in all communications, outreach materials, and agency mailings/newsletters. Work with Advocacy team and Marketing and Development team to provide materials for survivors and the community at large as needed.
Provide short-term, crisis intervention advocacy services for clients as needed in English and Spanish.
Maintain client documentation and records, as required by state and federal law and ICASA standards.
Maintain client confidentiality, as required by state and federal law and ICASA standards.
Identify and report child sexual abuse cases according to the Abused and Neglected Child Reporting Act (ANCRA).
Assist with agency events and other projects or task forces as assigned by the Director of Community Services and/or the Executive Director.
When requested, write position letters to local government officials outlining our position on specific laws being reviewed and /or recommended on behalf of survivors of sexual assault.
Participate in Sexual Assault Awareness Month activities.
Actively participate in networking groups/community collaborations as assigned by the Advocacy Program Coordinator.
Identify any unmet needs and barriers to services experienced by survivors utilizing the legal system or medical services. Work to increase ZCenter’s connection and support to underserved communities.
Assist the agency in implementing a diversity strategy that embraces all individual and ensures that agency services are accessible to all clients, regardless of gender, race, language, ability, sexual orientation, religion, age, or socio-economic background.
Perform all other duties as assigned by the Advocacy Program Coordinator, The Director of Community Services or the Executive Director.
With the entire staff, the Bilingual Advocacy Specialist will be responsible for quality service delivery throughout the agency, S/he will demonstrate a commitment to the mission and philosophy of Zacharias Sexual Abuse Center, which includes impacting on sexual assault/abuse, creating a society free from violence, and working in a cooperative environment. (See Mission Statement and Philosophy Statement.)
Visit ZCenter.org to learn more about our organization.
Bilingual/Bicultural (Spanish) required.
Bachelor’s degree in social work, counseling, psychology or related field preferred.
40 hours of Illinois Sexual Assault Crisis Intervention training or comparable state or national accreditation (strongly preferred, not required).
Excellent crisis intervention skills. 1-2 years minimum experience in survivor support.
Demonstrated supervisory and strong organizational skills in developing and managing volunteer services.
Excellent interpersonal, verbal, and written communication skills.
Excellent computer and data entry skills.
Excellent public speaking ability.
24-hour on-call availability required – includes nights, weekends, and holidays.
Ability to accept, understand, and relate sensitively to people of varied socioeconomic, racial, cultural, and experiential backgrounds.
Time flexibility for evening and weekend work.
Access to reliable personal transportation and a valid driver’s license.
This position is funded through ICASA (Illinois Coalition Against Sexual Assault) and is contingent upon continued funding support.
Employees of Zacharias Sexual Abuse Center must at all times maintain a positive work atmosphere by behaving and communicating in a manner that gets along with donors, clients, volunteers, co-workers, and supervisor.
Please submit resume and supporting cover to Mallory Tucker, Advocacy Program Coordinator at MTucker@zcenter.org by Friday, May 4.
Submissions without a detailed cover letter will not be reviewed.
Additional Salary Information: Excellent benefits including medical insurance and generous vacation, sick, holiday, and personal time off
Please submit resume and supporting cover to Mallory Tucker, Advocacy Program Coordinator at MTucker@zcenter.org by Friday, May 4. Submissions without a detailed cover letter will not be reviewed.
Please note that our building is currently under construction - no phone calls please.
Internal Number: 8472441187
About Zacharias Sexual Abuse Center
The Zacharias Sexual Abuse Center (ZCenter) is a rape crisis center in Illinois located in Gurnee and Skokie. The mission of ZCenter is to provide a place where survivors of sexual assault and abuse can heal, and to educate the community to end sexual violence.