Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Admissions Office. This position is for the Danforth Campus.
This position is part of the Undergraduate Admissions Office leadership, recruitment, and enrollment team which is focused on the strategic development of external relationships, staff development, and training. The Associate Director is responsible for training and development for the recruitment staff, and the creation of programming and outreach to develop relationships with both university partners and external stakeholders. Represents the University and office internally and externally. Excellent professional judgment and initiative are required.
PRIMARY DUTIES AND RESPONSIBILITIES:
Serve as the lead admissions officer overseeing and implementing two major projects:
Relationship Development for External Stakeholders and Campus Partners
Establish and develop strategic plan for external relationships with counselors at high schools and college access organizations around the country.
Build and strengthen the university’s local commitment to counselors within St. Louis Public Schools and Community Colleges creating special counselor visit programs and strengthening communication.
Provide leadership, insight and guidance for maintaining strategic internal relationships with key stakeholders including APAP, College Advising Corp, Government & Community Relations, and other key campus partners.
Work with leadership team and the Marketing Communications team to plan communications with counselors.
Responsible for developing, designing, and implementing effective programs including, but not limited to, counselor visits (group and individual), counselor breakfast programs, counselor programming at conferences such as NACAC, and developing and maintaining a Counselor Advisory Board.
Staff Development and Training
Collaborate with leadership to provide professional development for staff through mentoring, workshops, conferences, professional associations, panels, and on-campus opportunities.
Responsible for support, planning, and management of hiring of Assistant Directors and onboarding of admissions officer staff.
Work with the leadership team to plan and implement training for APAP and the Washington University College Advising Corp.
The Associate Director for External Relations and Staff Development will:
Manage a team of Senior Assistant/Assistant Directors.
Work closely with Marketing Communications, Access and Inclusion, and Recruitment teams to coordinate and unify strategy and efforts.
Use and process data to inform, improve, and implement strategies to strengthen relationships.
Guide and challenge staff to think creatively and innovatively.
Provide strong feedback to other members of office leadership team and keep senior associate director and director abreast of all projects, processes, events, and staff development.
Manage recruitment territory that involves interacting with students, parents, and guidance counselors at high school visits, college fairs, panels, and college recruitment. Provide input for strategic plan on recruitment territories and assignments. Conduct workshops on college admissions, providing expert admissions advice to prospective students and families. Work closely with high school guidance counselors and Community Based Organizations (CBOs) to develop strong relationships for the University. Excellent communication skills and knowledge about the University, St. Louis, and admissions is critical. Must maintain a professional attitude at all times as a representative of the University.
Review and evaluate applications. Conduct final reviews and lead committee teams to make admissions recommendations and decisions aligned with institutional goals. Confidentiality and thoughtful consideration of the applicants are a must. Must have the ability to work independently following admissions guidelines; participate in high level strategic discussions and decision-making processes; train staff on all processes of the review system; keep staff on track while maintaining volume and quality of own work; have excellent judgment and ability to see the “big picture” to meet all institutional goals. Privy to sensitive strategic information. Must maintain confidentiality at all times.
Conduct information sessions about the University and Admissions for prospective students and families. Provide customer service by answering phone calls and emails from prospective students and parents. Interview prospective students who visit campus. Answer questions about the University, St. Louis, and admissions. Provide evaluative feedback for the applicant’s file. Must have the ability to handle difficult phone calls and situations from prospective students, parents, and counselors.
Work with faculty, deans, and representatives from other departments in the University to support recruitment and enrollment efforts.
Perform other duties as assigned.
The position will be located in an office environment. Heavy travel and attendance at many events on and off campus is necessary. Position may be required to travel internationally. Must transport recruitment materials to high school visits, college fairs, and group meetings. Work outside of normal business hours is necessary throughout the year. Position requires heavy use of the computer including an electronic application reading system in the office and at home. Ability to lift/move items up to 20 lbs.
6-8 years of significant work experience in Admissions or related areas.
Expertise with Microsoft Office, including Microsoft Word and Excel.
Outstanding communication skills.
Strong organizational skills.
Ability to interpret data.
Strong project management skills.
Demonstrated leadership skills.
Knowledge of higher education and issues related to recruitment, admissions, and enrollment of students.
Ability to travel and work outside of normal buiness hours.
Ability to lift up to 20 lbs.
Advanced degree preferred.
Managerial or supervisory experience.
Excellent oral and written communication skills.
Excellent decision-making skills.
Ability to take initiative for projects and establish priorities.
Assist and coach others to manage projects and accomplish goals.
Ability to work independently and collaboratively with others.
Excellent project management skills with ability to see projects through to completion.
Willingness to work hard; have good sense of humor; and maintain positive attitude.
Ability to work outside of standard University work hours.
Strong problem-solving skills.
Ability to supervise others to manage projects and accomplish goals
Experience working with persons from diverse backgrounds.
Excellent judgment and ability to see the “big picture” to meet all institutional goals.
The hiring range for this position is $51,909 - $67,470 annually.
-Retirement Savings Plan -22 vacation days -8 Paid Holidays -Sick Time -Tuition benefits for employee, spouse and dependent children -Free Metro Link/ Bus pass -Free Life Insurance -Health, Dental, Vision -Health Savings Accounts (HSA) -Long Term Disability Insurance -Flex Spending Plan -Other Benefits
Human Resources website (hr.wustl.edu)
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.