Salary is commensurate with education and experien
1st Shift (Days)
UW Medicine's IT Services department is looking for an outstanding Clinical Informatics & Support (CIS) Instructional Designer to join the team!
What are we looking for?
Patients Are First focus
Customer service mindset
Interpersonal skills and teamwork
Adaptability and flexibility
What are the perks?
Medical insurance at reasonable rates with TEN plans to choose from!
Dental Insurance at no cost to you OR your dependents!
10 paid holidays AND one personal holiday every year!
Generous amounts of vacation and sick leave that you can feel good about taking!
TWO Retirement plans to choose from one even matches 100% of your contributions with immediate vesting!
Voluntary Investment program to save more towards your retirement!
Deferred Compensation program to save even MORE towards your retirement!
Dependent Care Assistance program!
Long Term Disability insurance!
Life and Accidental Death and Dismemberment insurance!
U-PASS transportation program and discounted parking!
Tuition Exemption program!
Housing Resources and home buying options!
Auto, home, renter, and boat group insurance!
Valuable membership and merchandise discounts!
Federal student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program!
For all of the specific details on these benefits and more, please click here.
And now for some of the "official" language:
The Clinical Informatics & Support (CIS) Instructional Designer will develop effective clinical application courses for a diverse audience of multidisciplinary faculty, clinical staff, support staff, and clinical students. The CIS Instructional Designer will apply adult learning principles to analyze, design, develop, implement, evaluate and maintain effective clinical information systems application courses using a standardized instructional design methodology. Delivery platforms will include instructor-led classroom and virtual courses, and e-Learning solutions.
In addition to developing new curricula to support electronic health record (EHR) application projects, the CIS Instructional Designer will utilize continuous quality improvement principles to evaluate and revise existing curricula as part of the routine maintenance of the electronic health record (EHR) application training programs and materials. The CIS Instructional Designer will operate with a strong working knowledge of EHR functionality and features.
This role works with all levels of operations and project teams to identify training needs and to develop learning solutions to meet those needs. Major deliverables for the CIS Instructional Designer include enterprise curricula for EpicCare Ambulatory, Cerner (ORCA) and Dragon educational programs offered to UW Medicine practitioners, clinicians, staff, and students.
The CIS Instructional Designer will use clinician future state workflow documentation to identify step by step tasks within new applications and enhancements to existing applications. Based on this deconstruction of new or revised workflows, the CIS Instructional Designer will analyze, design, develop, implement and evaluate appropriate educational solutions for EHR applications and enhancements.
The CIS Instructional Designer has a working understanding of clinical terminology, clinician workflow processes and adult learning theory in order to develop appropriate training courses and materials and to assist staff in the most appropriate use of clinical information systems applications.The CIS Instructional Designer will use discerning, agile, critical thinking skills to document data and performance requirements for the EHR training domain, and provide consultation to clinical application/informatics analysts for troubleshooting, usability testing, and clinician workflow integration assessments.
The CIS Instructional Designer must have the ability to manage multiple priorities in a fast-paced environment and may be assigned to:
Lead new application and/or enhancement educational development in coordination with Information Technology Services staff.
Provide input to application development project teams on the design and functionality of EHR applications.
Independently develop and execute training project plans for application enhancements.
Assist the CIS Instructional Design Supervisor and/or CIS Education Delivery Supervisor in developing training plans for major projects (new applications or functionality).
Explore and recommend new educational technologies that can be applied to program offerings in order to increase delivery and/or learning effectiveness and lower information systems training costs.
The clinical environment which is supported by the EpicCare and ORCA application suites is made up of a complex set of multi-disciplinary clinical and administrative workflows across care settings. The complexity of the integrated clinical workflow is mirrored by the Clinical Applications Program's multiple resource teams that staff projects. The CIS Instructional Designer will be working with representatives from many of these teams.
The application environment within UW Medicine includes multiple departmental systems, stand-alone and interfaced to multiple clinical data repositories. An understanding of the applications and their integration with assigned projects is critical to the CIS Instructional Designer's success.
The CIS Instructional Designer will collaborate effectively with colleagues across UW Medicine including departments at the University of Washington Medical Center, Harborview Medical Center, University of Washington Neighborhood Clinics, Northwest Hospital Medical Center, Seattle Cancer Care Alliance, and UW Medicine Information Technology Services including CIS Educators, Clinical Application Analysts, Clinical Informatics Analysts, Project Managers, Help Desk staff, and Clinical Application Support Analysts.
Responsibilities include: Curriculum Design and Development (40%)
Use of CIS Instructional Design standard tools and templates.
Analyze, design, develop, implement and evaluate enterprise-focused learning objectives, course outlines, assessments, storyboards, instructor manuals, and participant materials.
Determine appropriate platform for training delivery based on the audience and clinical needs and the appropriate sequence of learning content.
Deconstruct defined clinician workflows into specific tasks and steps and incorporate into clear, concise training materials, job aids and other documentation for use during clinical information systems training, implementations and new functionality releases.
Develop interactive, blended learning solutions to support the most effective and appropriate use of clinical applications.
Maintain consistency and alignment of curriculum at an enterprise level.
Apply principles of adult learning theory, group dynamics, group facilitation, needs analysis, program design and evaluation, and change management into day-to-day practice and program offerings.
Assist with the identification and coordination of clinicians (Nursing, Physicians, Pharmacy, etc.) to review curriculum.
Participate in cross functional project teams with education domain analyts, educators, application analysts, project managers, commiucation analysts, stakeholders and subject matter experts.
Educational Needs Analysis (30%)
Collaborate with CIS Educators and Analysts responsible for delivery of training and support to clinicians to ensure instructional design is effective and meeting clinical needs.
Participate in reviews of the current and future state workflows to identify gaps in existing curricula; develop additional content to close gaps.
Gather and catalog existing enterprise and site-based training materials for both EpicCare ORCA and Dragon training programs.
Gather and document requirements for computer-based training courses housed in the UW Medicine LMS to support curriculum design plans.
Apply continuous improvement principles to address issues or concerns reported via feedback on the curricula.
Participate in review of templates, Style Guide, graphics and icons and provide changes and recommendations to current materials.
Training Delivery and Evaluation (15%)
Deliver Educator/Expert User training - this may include classroom, virtual and one-on-one instruction.
Conduct curriculum audits to monitor and document enterprise compliance with delivery of standardized curriculum.
Identify and Maintain Training Domain Requirements (10%)
Collaborate with CIS Education Domain Analysts and CIS Educators to gather and document requirements for the EHR training domains to support the curriculum design and delivery plans.
Collaborate with technical teams, CIS Education Domain Analysts and CIS Educators to ensure the system functionality and patient data in the training domains support the curriculum design and delivery plans.
Develop and Maintain Project Training Communications (5%)
Provide content to the Clinical Applications Communication Lead, CIS Communication and Program Support Analyst,and CIS Assistant Director of Education for department-specific communications regarding curriculum as needed.
Participate in ongoing project meetings.
Provide consultative services to Project Managers on project communication materials.
Identify and escalate to Instructional Design Supervisor documented departmental change resistance.
What you'll bring to the table: (minimum requirements)
Bachelor's degree in Healthcare, Education, Instructional Design, Technical Writing or related field or equivalent combination of education/experience.
3+ years' of experience must include:
3+ years of experience designing and developing curricula in a complex environment.
3+ years of experience designing and developing curricula using standardized instructional design methodology and adult learning theory.
3+ years of experience designing and developing curricula that integrate information technology solutions with end user workflow.
3+ years of experience creating multi-media and eLearning programs using authoring tools such as Captivate, Lectora, Camtasia, Storyline, and Firefly. Experience with designing education that incorporates web technologies is highly desirable.
Ability to synthesize operational data, literature and verbal input into appropriate policy and procedure.
Experience writing, proofing and editing courseware content for grammar, accuracy and clarity.
Proficient in MS Outlook, Word, Excel, PowerPoint, Publisher, Adobe Acrobat Professional, and SharePoint.
Ability to communicate in English, both verbally and in writing.
Familiar with project planning and control techniques, such as work breakdown structures, critical path analysis, resource analysis and conflict resolution. Familiar with project risk management.
Ideally, you'll also have: (desired skills and experience)
Master's Degree in Education, Instructional Design or Adult Learning is preferred.
3+ years of experience using learning management systems.
3+ years of experience working with Cerner Millennium PowerChart.
3+ years of experience working with EpicCare Ambulatory.
3+ years of experience working with a standard framework for project development and delivery.
3+ years recent experience designing and developing clinical information systems curricula to healthcare providers.
Academic Healthcare experience.
Knowledge of continuous process/quality improvement processes and their application in creation of education programs that are evidence-based, data driven, and outcomes-oriented.
CONDITION OF EMPLOYMENT:
What are some of the other tidbits that you might want to know?
The technical environment is highly complex and vital to the success of the UW Medicine mission.
Daily response to customer demands within imposed deadlines is required.
UW Medicine IT Services responds on a 24 x 7 basis, to maintain operational performance at 99.99%.
The ability to prioritize and manage time wisely is necessary when responding to questions and conditions immediately.
Requires the ability to efficiently travel to off-site locations to meet time-sensitive customer needs.
Generally work is during daytime hours, but evening, night and weekend work occasionally is required to support projects, particularly during implementation.
This posting may not include the complete description for the role. For a complete job description, please reference the department's document for this position.
Who are we and what do we do? UW Medicine's mission is to improve the health of the public by advancing medical knowledge, to provide outstanding primary and specialty care to the people of the region, and to prepare tomorrow's physicians, scientists and other health professionals. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
UW Medicine's Information Technology Services (ITS) department is a shared services organization that supports ALL of UW Medicine! UW Medicine is comprised of Harborview Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest. In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children's). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or click here to send an email.
The University of Washington is a leader in environmental stewardship and sustainability, and committed to becoming climate neutral.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.