| Interested in using your ST skills in new way with a leader in the medical device industry? |
KARL STORZ is interested in AST members for our various Onsite Endoscopic Specialist locations across the US. To learn more, please apply.
KARL STORZ will attend AST's Surgical Technology Conference in NOLA in June. To meet with us live at the conference, please apply.
Questions? Please contact Terri Hawkins 424-218-8241 or email@example.com
KARL STORZ Endoscopy-America, Inc., is an affiliate of KARL STORZ GmbH & Co. KG, an international leader for more than 70 years in reusable endoscope technology, encompassing all endoscopic specialties. Based in Tuttlingen, Germany, KARL STORZ GmbH & Co. KG is a family-owned company that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship and clinical effectiveness.
Headquartered in El Segundo, California, KARL STORZ Endoscopy-America is responsible for all U.S. distribution of endoscopes, instruments, imaging systems, electromechanical devices and OR1® integration technologies.
KARL STORZ is currently seeking an On-Site Endoscopic Specialist (OES) to join the Field Service Department’s Group at a client site based in Atlanta, GA.
Reporting to the Region Manager, Field Service , the primary responsibility of this role is customer support of KARL STORZ devices (including hand instruments, video equipment and OR1) within their assigned hospital while partnering with Sterile Processing Departments and OR team members.
Key responsibilities will include, but may not be limited to:
Face-to-face customer support, including OR, SPD and Biomed
Daily maintenance and management of KARL STORZ products
Maintain the instrument sets so that they are always in good working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; trouble shoot video and instrument issues in the O.R.; inspection of the instruments and documentation of their functionality
Training and education for the OR and supporting departments
Designing process improvements to improve efficiencies and reduce repair costs.
Tasks will vary depending on the agreement with the account and will generally include:
Video tower / system set-up and support,
Inspection, repair, troubleshooting and replacement of KARL STORZ devices
Monitoring, reporting and facilitating repair/ exchange transactions.
Transporting, cleaning/sterilization and packaging of instruments after use.