Join our award-winning team at University of Washington Medical Center (UWMC). Among the top dozen medical centers in the United States as rated by U.S. News & World Report "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The University of Washington is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.Our Resource Management Center has an outstanding opportunity available for two part time temporary/hourly MEDICAL STAFFING PROGRAM COORDINATORS. The Staffing Program Coordinator (PC) works within the Resource Management team to provide Patient Care Services staffing, inpatient float pool, and/or allocating float staff. The PC provides scheduling and hiring of clinical healthcare classified, per diem, and supplemental staff from external agencies/travelers. The PC also monitors licensure, certification, and registration of professional and assistive personnel. The Staffing PC performs functions to support the Resource Management Center for Patient Care Services. He/she ensures appropriate staffing, and scheduling of Resource Team staff. Compiles and maintains documentation of staffing, scheduling, and resource utilization. He/she ensures accurate entry of schedules and assignments into Kronos Advanced Schedule software. Daily work includes the administrative scheduling and deployment of classified, per diem, and supplemental staff from external agencies/travelers. He/she monitors licensure, certification, and registration of professional and assistive personnel. The PC also provides patient focused care through use of customer service strategies; communicates effectively with medical staff, patients, visitors, and other medical center departments to facilitate patient care; and coordinates unit activities by acting as the communications center for the nursing unit: handling all unit paperwork (i.e., including chart maintenance and patient information, etc.), triaging telephone calls, accessing and entering information in computer programs and participates in non-nursing activities. The PC exercises independence in the planning and accomplishment of a wide spectrum of clerical duties. The PC maintains inventory of supplies and equipment. The PC also partners in the orientation and training of professional and support staff, nursing and medical students, and other PCs. These responsibilities are often carried out simultaneously with constant interruption.Primary Job Responsibilities include:
Systematically collects census, staffing requirements, and projected number of admissions from charge nurses to project resource needs and assigns available staff according to established agreements.
Demonstrates effective communications with charge nurses, NM, co-workers, patient flow supervisors and Resource Team staff.
Demonstrates effective utilization and cancellation of staff during low census periods.
Demonstrates flexibility, organization and is able to function effectively in stressful situations.
Demonstrates creativity, initiative, and critical thinking to solve staffing problems.
Coordinates scheduling for specific Resource Team work group(s) ensuring schedules meet defined parameters.
Ensures Kronos schedules for Resource Team are accurate, reflect time worked, and unit assignment.
Provides customer service to Resource Team and Agency supplemental staff and/or refers to Resource Team leadership for questions regarding scheduling, payroll, or staffing related operations.
Demonstrates proficiency using technology related to Staffing Office Operations (Kronos, Lawson, Electronic Census Board, Printers, Excel docs, P-Touch, email, intranet websites, etc).
Identifies and reports actual or potential errors or issues related to Staffing Office operations.
Monitors licensure per protocol and demonstrates collaborative problem solving with various department and Resource Team supervisory personnel to ensure compliance with regulatory requirements.
Coordinates various Resource Team projects as assigned to promote effective and efficient department operations.
Provides high quality, patient focused service through use of customer service strategies.
Manages visitor access and provides education regarding unit specific policies and procedures.
Efficiently and accurately assists in patient movement within the hospital including admissions, discharges, expirations, and transfers within and off unit.
Completes appropriate requisitions, schedules tests and appointments as ordered, meeting any necessary deadlines.
Uses computer and communication systems efficiently and effectively, including telephones, email, paging, electronic white board and the tube system.
Monitors and maintains Nurse Call system per department protocol.
Consistently demonstrates productive and timely communication with charge nurses, nursing staff, peers, patients, physicians, volunteers and other medical center departments and ancillary services.
Recognizes and responds to patient, facility and environmental emergencies. Acts as a resource during emergencies.Payroll Duties:
Maintains a system for verifying that personnel are currently licensed to provide care.
Insures that 24 hour transportation (house orderly) coverage is available.
Develops and maintains a system for monitoring resource allocation, and utilization.
Insures that data regarding resource allocation and utilization is accurate; data is utilized by general accounting and financial services to charge patient care units for resources utilized.Timekeeper Competencies:
Assigns work rule transfers appropriately considering employee pay rule and eligibility.
Demonstrates ability to independently navigate and manage KRONOS widgets.
Demonstrates competency printing various Kronos reports and utilizing KRONOS Exception Logs.
Demonstrates ability to perform scheduling duties in KRONOS Advanced Scheduler.
Demonstrates ability to perform basic Staffing and other clerical functions.
Demonstrates ability to effectively communicate to internal customers and appropriate escalation to leaders when necessary.
Demonstrates understanding of role boundaries and practices within scope of practice.Desired Skills: -Bachelor's Degree -Experience with Kronos Minimum Qualifications: High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.